having said that, I wanted to point out that the aspect of 'quality' within software has no relation to where it was developed. I'm a software engineer and I have seen some of the biggest piles of crap developed by so called CMMI maturity level 5 companies. I have also seen amazing and robust software developed by people in their bedrooms. I also wouldn't necessarily describe Portugal as nowhere. You said you ran the demo which says to me the software was working enough for you to part with cash. Its unfortunate you bought the incorrect version. I have done this myself in trying to solve computer related issues. If its so important to you I would part with the $20 for the windows version. You have already set this up yourself in demo mode so the risk of stuffing it up is small. While I don't know what has transpired between you and the jbridge dev, I find that patience is sometimes rewarded when dealing with stuff like this. They don't sit around at their computer waiting to provide customer service for their $20 donate ware.
Some will accuse me at being biased towards the dev. As a software engineer myself maybe I am, but I have seen thousands of instances similar to this where someone has goofed something and then translated their anxiety onto someone else to fix it.